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Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
All users of this site agree that access to and use this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.


Site Images and Product Images

As a company we are continually striving to present images and products that are a true representation of what you are purchasing. In some cases the product images displayed are the closest representation of the item that is available either from the manufacturer or from Vigilante Performance Products. In short, when viewing product images keep in mind that they may not be an exact match to the part number or item that you are purchasing, however we have tried and are continuing to update the images available to you. All images and graphics on this website are the sole property of Vigilante Performance Products. As always if you are unsure or have additional questions or need help, we are always available to you at 866-718-6270.


Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Vigilante Performance Products. The collective work includes works that are licensed to Vigilante Performance Products. Copyright 2016, Vigilante Performance Products ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Vigilante Performance Products or purchasing Vigilante Performance Products products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Vigilante Performance Products or to purchase Vigilante Performance Products products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Vigilante Performance Products. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


Trademarks
All trademarks, service marks and trade names of Vigilante Performance Products used in the site are trademarks or registered trademarks of Vigilante Performance Products.


Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Vigilante Performance Products disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Vigilante Performance Products does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Vigilante Performance Products does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.


Limitation of Liability
Vigilante Performance Products shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Vigilante Performance Products has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.


Returns Processing
All returns must have prior permission and the RMA (Returned Material Authorization) number must be clearly printed on the outside of the box and be in new condition in the original packaging. Freight Collect shipments will be refused. A 20% restocking fee may be charged to cover handling on all returns of stocked merchandise. Upon our receipt of authorized returns, please allow for 1-2 days processing for credits and replacement orders to be processed. Please contact customer service for more information on returning an item at 310.784.1010 or Toll Free at 866.249.9143. Special order items, including (those that are not regularly stocked and or ordered specifically for a customer directly from the manufacturer) & Products that have had outside labor / processes performed on them, including (custom pistons, Balanced Engine Kits and components) are not returnable under any circumstance.


How to Request a Return
  1. e:mail us at sales@vigilanteparts.com
  2. Request a RMA number (Return Manufacturer Authorization)
  3. Ensure that new items are packed safely and in original manufacturers packaging.
  4. Label Outside of box (shipping) with RMA #
  5. Ship to Vigilante Performance Products at: ####
  6. Allow for 1-2 days processing once we have received the RMA
  7. After processing, a credit will be given to your account and or a replacement order will be sent out


Order Cancellations
All order cancellations must have prior permission and must be made prior to us shipping the product to you. Please contact customer service for more information on cancellations on order at ###-##-#### or Toll Free at ###-###-####. Special order items, including (those that are not regularly stocked and or ordered specifically for a customer directly from the manufacturer) & Products that have had outside labor / processes performed on them, including (custom pistons, Balanced Engine Kits and components) are only eligible for cancellation as long as the order has not been shipped and or the labor order custom process has not begun.

How to Cancel an Order:

1. Email Vigilante Performance Products: sales@vigilanteparts.com
2. Request a cancellation. (Order cancellations can only be requested by the individual who placed the order.)
6. Allow for 1-2 days processing once we have received the cancellation request
7. After processing, a credit will be given to your account and or a replacement order will be sent out.
Special order items, including (those that are not regularly stocked and or ordered specifically for a customer directly from the manufacturer) & Products that have had outside labor / processes performed on them, including (custom pistons, Balanced Engine Kits and components) are not returnable under any circumstance.


Typographical Errors
In the event that a product is mistakenly listed at an incorrect price, we reserve the right to refuse or cancel any orders placed for product listed at the incorrect price. Vigilante Performance Products reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we will issue a credit to your credit card account in the amount of the incorrect price.


Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Vigilante Performance Products without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Notice

Vigilante Performance Products may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Vigilante Performance Products
.


Miscellaneous

Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Vigilante Performance Products products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Vigilante Performance Products products) must be commenced within one (1) year after the claim or cause of action arises. Vigilante Performance Products' failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Vigilante Performance Products may assign its rights and duties under this Agreement to any party at any time without notice to you.


Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Vigilante Performance Products or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.


Participation Disclaimer
Vigilante Performance Products does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Vigilante Performance Products is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Vigilante Performance Products reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Vigilante Performance Products in its sole discretion.


Indemnification
You agree to indemnify, defend, and hold harmless Vigilante Performance Products, its officers, directors, employees, agents, licencors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.


Third-Party Links
In an attempt to provide increased value to our visitors, Vigilante Performance Products may link to sites operated by third parties. However, even if the third party is affiliated with Vigilante Performance Products, Vigilante Performance Products has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Vigilante Performance Products. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Vigilante Performance Products seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).


Vigilante Performance Products Contact Information:

Address:

131 East 15th Street
Long Beach. CA 90813

Email: sales@vigilanteparts.com